<img class="floatRight" alt="Photo_10" src="http://www.houstonlawrence.com/images/photo_10.jpg?1211201455" />&#160; <h3>Day-to day property management</h3><p>We offer transparent <a title="Our customer service approach" href="http://www.houstonlawrence.com/contents/11">day-to-day property managment</a> and <a title="Client reporting" href="http://www.houstonlawrence.com/contents/12">client reporting</a>. We will prepare your annual <a title="Service charge budgets" href="http://www.houstonlawrence.com/contents/13">service charge budgets</a> and a <a title="Proactive maintenance schedule" href="http://www.houstonlawrence.com/contents/14">five-year service charge plan</a>. We will <a title="Tender proceedure" href="http://www.houstonlawrence.com/contents/15">tender</a> all contracts upon renewal, with as much client instruction and involvement as you like. </p><p><a title="Communication" href="http://www.houstonlawrence.com/contents/19">Keeping you informed</a> is vital for good customer service, and we pride ourselves on maintaining friendly relations with clients and contractors alike.</p><h3>A bespoke maintenance programme</h3><p>Regular <a title="Maintenance and repairs" href="http://www.houstonlawrence.com/contents/16">site visits</a> by your account manager as well as general <a title="Approved contractors" href="http://www.houstonlawrence.com/contents/17">maintenance operatives</a> ensure we are always up-to-date with the condition of your property. We operate a <a title="24-hour helpline" href="http://www.houstonlawrence.com/contents/18">24-hour maintenance helpline</a> for residents and we will liaise with <a title="Handover from managing agents" href="http://www.houstonlawrence.com/contents/20">previous managing agents </a>and with all contractors to ensure you receive&nbsp;the very&nbsp;highest quality service.</p><a name="4"></a><h3>Collection of monies</h3><p>We will collect <a title="Ground rent and service charge collection" href="http://www.houstonlawrence.com/contents/21">ground rent and service charges</a> from the leaseholders, and carry out <a title="Debt collection" href="http://www.houstonlawrence.com/contents/22">debt collection</a> and enforcement where necessary.</p><p>All client monies are held in <a title="Bank accounts" href="http://www.houstonlawrence.com/contents/24">separate interest accounts</a> and you do not incur any bank charges.</p><a name="5"></a><h3>Insurance cover and safety compliance</h3><p>We will ensure that your building is Health and Safety compliant, and we maintain a Health and Safety database on every property that we manage.&nbsp;<br />We also arrange <a title="Insurance agency" href="http://www.houstonlawrence.com/contents/23">building insurance</a>&nbsp;and administration of all claims.</p><a name="6"></a><h3>Help establishing Residential Management Companies</h3><p>We can help you to establish a Residential Management Company for your property: we will file your accounts, appoint directors, organise AGMs and EGMs, and compile agendas and minutes. We also offer computerised property management accounting, <a title="Bank accounts" href="http://www.houstonlawrence.com/contents/24">individual client banking</a> with Cater Allen Private Bank, and independent chartered accountancy and auditing services. </p> 2008-06-02T16:32:46+01:00 4 Residential 2008-07-23T12:19:49+01:00